FAQ

FAQ – Frequently Asked Questions

🌿 What types of stones do you use?

We exclusively select genuine natural stones , cut with care and respect. Each gem is chosen for its energetic purity and aesthetics, without chemical or synthetic treatment.

💎 Are the jewelry handmade?

Yes, all our jewelry is lovingly handcrafted . Each piece is unique and carries a specific vibrational intention.

📦 What are the delivery times?

We deliver on average within 7 to 10 working days . Each order is carefully prepared and purified before shipping.

🔁 Can I return a piece of jewelry?

Yes, you have 30 days after receipt to request a return or exchange, in accordance with the European right of withdrawal. Items must be returned unworn and in their original packaging.

✨ Are the jewelry purified before shipping?

Absolutely. Each piece of jewelry is energetically cleansed before shipping to ensure a harmonious reception aligned with your personal energies.

🎁 Do you offer gift boxes?

Yes! All our jewelry comes in beautiful, minimalist boxes and comes with a personalized card. Perfect for giving an elegant and meaningful gift.

📩 How to contact you?

You can write to us at contact@mes-bijoux-en-pierres-naturelles.fr . Our team will respond within 24 to 48 business hours.